Store

 

War on the Horizon (WOH) truly values all of our customers.  It’s because of your support that we are able to continue to bring forth this life-affirming information.  We want you to be happy with the purchases you make at WOH.  If you’re not satisfied for any reason, please follow the procedures below:

 

  • Refunds
Refunds will be issued for any items that you receive that were damaged in transit and/or do not work properly upon receipt.  We request that you play any of the media purchased in at least (2) different DVD players to assure that the issue is not a compatibility issue (so we won’t send you another product that is incompatible with your purchase).  If you find that you have received an item that doesn’t work properly or is damaged, simply contact us at liberation@waronthehorizon.com and give us the specifics of your issues.  If you request a refund instead of a replacement, we will refund your purchase within (7) working days of your request, usually sooner.
  • Exchanges
If you realize that you have purchased an extra copy of a DVD you already have or you simply want to return your purchase for an exchange, this is allowable.  You can contact us by email at liberation@waronthehorizon.com and give us the details of your order.  Then, you can return your item back to us with the cost of shipping that can be paid by credit card and/or money order.  Once received, we will send out the replacement item we’ve agreed upon in the email correspondence to you within (3) business days after receipt of the returned item.
Enjoy your War on the Horizon (WOH) experience!!!

 

PRIVACY/SECURITY

War on the Horizon (WOH) knows that our customers care how their private/personal information is used, and we appreciate your trust.  This Privacy Policy describes how we safeguard and secure your credit card information to do our best to keep your private/personal information secure.

This website contains links to other sites. WOH is not responsible for the privacy practices or the content of such websites.

WHAT INFORMATION DO WE COLLECT?

The only information we collect about you is the information you provide with your payment.  Such information may include your name, address, email address, bank account information, or credit card numbers.  After we process your order, we do not use this information to do anything except confirm your purchase order information in the event that there is an issue with your order.

WOH website may use “cookies,” which are small pieces of computer information that make your Internet experience quicker and more convenient.  Your “cookies” are stored on your hard drive, and not on our site.

WHAT DO WE DO WITH YOUR INFORMATION?

We use your information in connection with delivering products and services to you, such as processing orders. Some of your information also helps us to provide a secure and personalized experience. Contact information may be used to correct errors in shipping, make contact in the event we have run out of stock of an item you’ve purchased, etc . . .  Generally, unless you contact us about an issue with your purchase, you will not here from us after your purchase.

DISCLOSURE OF INFORMATION TO OTHERS

We do not sell, rent, or loan your information to third parties.

We do not disclose information regarding your credit cards or bank accounts except to those having a need to know in connection with processing orders and payments.

We will only release account and other personal information to outside agencies when we believe release is appropriate to comply with law or to help prevent fraud.

INFORMATION SECURITY

We use reasonable administrative, technical, and physical security measures to protect your information.

NON-CUSTOMERS

This Privacy Policy is directed at WOH customers, but it protects all persons who provide personal information to WOH. If you provide personal information to us through the use of any of our websites or by any other means, we will protect your information as described in this Privacy Policy.  If you terminate an account or otherwise stop doing business with us, we will continue to protect your information as described in this Privacy Policy.

PRIVACY PROTECTION FOR CHILDREN

In compliance with the Children’s Online Privacy Protection Act (COPA), we do not knowingly provide any Internet-based service to persons under the age of 18.  We will make reasonable efforts to avoid receiving personally identifying information of any kind from persons under the age of 18.

NON-IDENTIFYING INFORMATION

This Privacy Policy applies to personally identifying information. WOH does not as a policy, but reserves the right to use and disclose non-identifying information.

HOW TO CONTACT WOH

You can War on the Horizon (WOH) by any of the means below.  However, the quickest and most reliable means to contact us is through email:

Send an email to: liberation@waronthehorizon.com
Send a letter to:

War on the Horizon (WOH)
Attn: Customer Service
PO Box 54501
Washington, DC 20032
Phone us at: (202) 309-9106